FAQ
Frequently Asked Questions
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chevron_rightWho do I contact about Improvement Applications?
Please send your question through the Contact Us option on the website. Choose Improvement Application Questions (ARB) to send your question to. Someone from the Architectural Review Board will contact you via phone or email to answer your question. Towne Properties is not the first contact on Improvement Applications.
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chevron_rightWho do I contact for questions about Vista Pointe (other than Improvement Application questions)?
Please contact Towne Properties Property manager via Contact Us or call Towne Properties main line.
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chevron_rightWho do I contact for Vista Pointe HOA billing questions?
Email questions via Contact Us choosing Vista Pointe Billing contact or call Towne Properties main line.
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chevron_rightWhat are the due dates for my Vista Pointe HOA dues?
Half of the annual dues should be paid on January 1st. The final half payment is due on July 1st. Homeowners will be notified in December of any changes in annual fees.
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chevron_rightHow do I pay my Vista Pointe HOA dues?
Online Payment Options: All online payments are made through www.towneproperties.com. Click "Login" and Select "HOA/COA Login". Login or click the link to register (your registration code is your acct number starting with the letter "t"). If you are creating an account for the first time, please email info@towneproperties.com or call the local Towne office to register your email address before creating your account.
Bank Bill Payments: If you prefer, you can set up bill pay through your bank using the following information, please allow ample time for USPS delivery.
Vista Pointe at Rivers Bend HOAPO Box 621717, Orlando, FL 32862-1717
Account to be credited: 6883 9370 Your account number beginning with the letter “t”
Check Payment: Pay with personal check, made payable to Vista Pointe at Rivers Bend HOA. Include your account number beginning with the letter “t” on the check. Mail to:Vista Pointe at Rivers Bend HOAC/O Towne PropertiesPO BOX 621717Orlando , FL 32862-1717 -
chevron_rightHow do I pay my Sportsplex dues?
Online Payment Options: All online payments are made through www.towneproperties.com. Click "Login" and Select "HOA/COA Login". Login or click the link to register (your registration code is your acct number starting with the letter "t"). If you are creating an account for the first time, please email info@towneproperties.com or call the local Towne office to register your email address before creating your account.Bank Bill Payments: If you prefer, you can set up bill pay through your bank using the following information, please allow ample time for USPS delivery.Rivers Bend Sportsplex
PO Box 621717, Orlando, FL 32862-1717
Account to be credited: 6883 9634 Your account number beginning with the letter “t”Check Payment: Pay with personal check, made payable to Vista Pointe at Rivers Bend HOA. Include your account number beginning with the letter “t” on the check. Mail to:
Rivers Bend Sportsplex
C/O Towne Properties
PO BOX 621717
Orlando , FL 32862-1717 -
chevron_rightHow do I get a fob for Sportsplex? Is there a fee?
Each member’s home is provided with one Fob for free, and has the ability to purchase a second fob. There is a fee for replacement. Email using Contact Us and choose Sportsplex Fob or call Towne Properties main line.
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chevron_rightHow do I get a Zoar gate remote?
Households in Vista Pointe may obtain remotes for the Zoar Gate by submitting a Zoar Gate Request Form. The remotes should be turned in prior to moving out of the neighborhood to avoid a replacement fee.To request remotes, use the Zoar Gate Remote Request Form, https://www.vistapointeatriversbend.com/forms-manager/?view=usersubmit&cat=3If you have any questions or need help with the form, use the Contact Us and choose Zoar Gate Remote option.